Frequently Asked Questions

• What is functional medicine? - Functional medicine is a whole systems approach to health. It is the partnership between patient and practitioner that focuses on the underlying cause of disease from a systems biology perspective. In other words, we look at the whole picture and how it is all interconnected, and try to address upstream causes to get downstream results. 

• Does Tavie accept insurance? - Tavie is not contracted with any insurance and can not accept insurance or Medicare for visits. You  still may be able to use insurance for lab work. 

• Can Tavie be my primary care provider (PCP)? - The nature of functional medicine is to get at the root of what is causing dysfunction in the body. It is best for working on chronic conditions and preventing disease. While some acute care needs may be met if it is during a visit, the focus should be on working on all of the background components for health. We do provide basic wellness services but often times do not have availability for same day or next day appointments. It is recommended that you have a PCP for these services.

• Are telehealth visits available? - Yes

• Can I get an appointment for the flu or COVID? - Yes! We follow FLCCC protocols. Please call the office to schedule these appointments. There is some availability for after hours. Quick care appointments inside of office hours are $175 and are $250 outside of office hours.

• How do I schedule an appointment?- Scheduling can be done by calling the office at 830-402-4856. If you are unsure of the nature of our services, you can book a no charge consult to speak with Tavie prior to scheduling an appointment.

• Can I have my labs done in the clinic?- Not at this time, but we will provide you with a lab order to have done at Quest or CPL.

• Can Tavie prescribe medications and hormones? - Yes

• Does White Horse offer hormone pellets? - Yes

• I am on hormone replacement therapy (HRT), why do I have to have breast imaging?  -Any woman on HRT must have regular breast imaging done to rule out breast cancer. Hormones can worsen any hormone receptor positive cancer and should be strictly avoided in that case. 

• Does Tavie take care of children? - Tavie will see children over the age of 6 on a case by case basis. 

• Will Tavie still work with Lyme, Mold, PANS/PANDAS? - Yes!

• Does White Horse offer IV services? -Not at this time. We will add this in the future.

• I’m interested in Ketamine Therapy but am not a regular patient. How do I get this service? If you are seeing a mental health therapist, request that they fax a referral to 888-492-9380 for this therapy. If you are not seeing a therapist, make an appointment with Tavie to discuss if this is the right treatment for you.

• I just want to buy testing through your Vibrant Wellproz store, can I do that? Yes, you may order whatever you’d like but you will need a followup visit with Tavie to review the results. She is only able to serve Texas residents at this time.

• Can I purchase supplements through your Designs for Health store or Fullscript store? Yes